What is included in your Initial lease fee/start-up fee of $500+GST ($650 for a detached home)?
Our initial leasing/start-up fee is a one-time fee that includes everything needed to professionally market your property and secure the right tenant. Remember you PAY NOTHING upfront. It is taken out of the rental amount only when we find you a great tenant. This covers high-end photography, drone images, video walkthrough, a detailed iGuide 3D virtual tour, RMS-compliant measurements, and a floor plan. We handle advertising costs on Rentfaster, key duplication, and full applicant screening and interviews, including a credit check for each adult tenant. We manage all communication, coordinate and host multiple open houses, social media promotion, design Move-In Guides for your tenants and thoroughly review all applications. Once the ideal tenant is selected, we prepare the lease agreement, conduct a detailed move-in inspection with photos and videos, and complete all building-required documentation and intercom setup on your behalf, ensuring a seamless and professional tenant onboarding experience.
Is your fee higher than what other companies charge?
At just $500 + GST, our initial leasing fee/start-up fee offers incredible value compared to many other Calgary property management companies, whose leasing fees typically range from $775 to over $1500, in addition to a higher monthly property managemement percentage (we charge 10%, not 12%). We do not charge you any marketing fees. While others may charge significantly more for similar services, we pride ourselves on providing high-quality marketing, professional photography, virtual tours, tenant screening, and property showings - without inflating the cost. Our goal is to deliver premium results while keeping your upfront investment low. With us, you get big-agency results without the big-agency price tag.
Do I have to pay anything upfront?
No, you DON'T PAY ANYTHING until we’ve placed a tenant in your property and management officially begins. Our initial leasing fee and the monthly fee are collected from the monthly rent, so there are no up-front costs or surprise charges.
I am a Realtor. Is it safe to refer my client to you and expect that you won't steal my client away? How can we ensure that?
We understand how hard you’ve worked to build trust with your clients, and we’re here to protect that relationship, not replace it.
At our company, we do not poach. Unlike some property management companies that quietly build long-term relationships with your clients and then list their home behind your back, we do the opposite. When you refer a client to us, that client stays yours. Period.
This promise is not just verbal - it’s written into our contract. We explicitly outline that:
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We will not market real estate services to your client
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We will not advertise homes for sale to them
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We will not compete for the future listing
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And when your client is ready to sell, we refer them straight back to you
We value our relationships with local Realtors and believe in long-term collaboration built on trust, transparency, and professionalism. You can feel confident referring your clients to us for property management, knowing they will be well cared for - and that they’ll return to you when it’s time to sell.
When will you as the property owner get paid?
Property owners are paid by CIR REALTY Property Management via direct bank deposit on March 15 of the month following the lease start month, as outlined in the Management Agreement.
Payments are NOT made on the lease start date and are not made on the 1st of the month. Rent is collected during the lease month, the month is then closed by accounting, and funds are released once all payments, fees, and reconciliations are completed. This process is automatic and cannot be adjusted.
In professional property management, leases typically start on the 1st of the month. If a tenant moves in mid-month, that period is considered prorated rent and does not count as the lease start. Owner payments are based on the official lease start date, not the move-in date.
For example, if a lease starts on February 1, the owner is paid on March 15. If a tenant moves in on January 15, the period from January 15 to January 31 is prorated rent, the lease starts on February 1, and the owner is paid on March 15.
This payment schedule is standard across professional property management companies and cannot be changed. If receiving rent immediately or on the 1st of the month is required, a self-managed option such as List & Lease may be more appropriate.
Can I cancel my agreement at any time with no penalty or cancellation fees??
Yes, you can cancel your management agreement at any time with no penalty and NO cancellation fees. This is also written in all of our contracts.
Can I read your management agreement to see if it works for me before signing anything?
Absolutely. We believe in full transparency and want you to feel confident before moving forward. You’ll receive a copy of our management agreement to review at your own pace. We’re also happy to walk you through it, answer any questions, and make sure you’re comfortable with every detail before you sign.